Last Updated: 26-02-2026
Welcome to Crialic – Make a Difference (“Company”, “we”, “our”, “us”).
These Terms & Conditions govern your use of our website www.crialic.com and the purchase of products from our online store.
By accessing this website and/or placing an order, you agree to be bound by these Terms.
If you do not agree with any part of these Terms, please do not use our website.
1. Eligibility
By using our website, you confirm that:
- You are at least 18 years of age; or
- You are using the website under supervision of a legal guardian.
You agree not to use our products or services for any unlawful purpose.
2. Nature of Our Products
We specialize in customized and made-to-order products, including acrylic prints, personalized photo products, and similar items.
Because products are customized using your uploaded images or information:
- Final output depends on the quality of the uploaded content
- Minor variations in color, size, or finish may occur
3. Photo Upload & Intellectual Property
When uploading photos or content to our website, you confirm that:
- You own the rights to the image OR
- You have obtained proper permission from the copyright holder
You agree not to upload:
- Copyrighted images without authorization
- Celebrity images without proper rights
- Offensive, unlawful, or inappropriate content
- Images violating privacy rights of others
We reserve the right to:
- Reject any order containing restricted content
- Cancel orders violating intellectual property laws
No refund will be provided if an order is cancelled due to copyright violation by the customer.
4. Product Specifications & Variations
Due to manufacturing processes:
- Acrylic thickness may vary slightly (±0.5 mm)
- Size may vary slightly (±2–3 mm)
- Colors may differ due to screen display settings
Image clarity depends entirely on the resolution and quality of the uploaded file.
We are not responsible for poor print quality resulting from low-resolution uploads.
5. Logo & Branding
Unless otherwise specified, customized products may include subtle branding or logo placement.
If you require a product without branding (where applicable), additional charges may apply upon approval.
6. Orders & Acceptance
We reserve the right to:
- Refuse or cancel any order at our discretion
- Limit quantities per customer
- Cancel suspicious or fraudulent orders
If an order is cancelled after payment, the applicable refund will be processed.
7. Pricing & Modifications
All prices are subject to change without notice.
We reserve the right to:
- Modify product pricing
- Discontinue products
- Update product descriptions
We are not liable for price changes after purchase.
8. Payment
Payments are processed securely via trusted third-party payment gateways.
We do not store complete card details on our servers.
You agree to provide accurate billing and contact information.
9. Shipping & Delivery
Delivery timelines are estimates only and may vary due to:
- Courier delays
- Natural events
- Government restrictions
- Incorrect address provided by customer
We are not responsible for delays caused by third-party logistics providers.
10. Returns & Refunds
Returns and refunds are governed by our separate Return & Refund Policy.
Because we sell customized products:
- Returns are limited
- Refunds are subject to eligibility conditions
Please review our Refund Policy before purchasing.
11. Third-Party Tools & Links
Our website may contain links to third-party services or tools.
We are not responsible for:
- Third-party content
- External website policies
- Third-party services
Use of third-party tools is at your own risk.
12. User Comments & Submissions
If you submit reviews, feedback, suggestions, or other content:
- You grant us the right to use, reproduce, and publish such content
- You confirm the content does not violate any laws or rights
We may remove inappropriate or unlawful content at our discretion.
13. Prohibited Uses
You may not use our website:
- For unlawful purposes
- To transmit malware or harmful code
- To infringe intellectual property rights
- To attempt fraud
- To scrape or copy website content without permission
Violation may result in immediate termination of access.
14. Disclaimer of Warranties
Our services and products are provided “as is” and “as available.”
We do not guarantee:
- Uninterrupted website access
- Error-free service
- That products will meet every subjective expectation
To the fullest extent permitted by law, we disclaim all implied warranties.
15. Limitation of Liability
To the maximum extent permitted under applicable law:
We shall not be liable for:
- Indirect or consequential damages
- Loss of profits
- Loss of data
- Business interruption
Our total liability shall not exceed the amount paid for the product purchased.
16. Indemnification
You agree to indemnify and hold harmless Crialic – Make a Difference, its directors, employees, and affiliates from any claims arising from:
- Violation of these Terms
- Intellectual property infringement
- Misuse of the website
17. Termination
We may terminate or suspend access to our website if you violate these Terms.
All obligations incurred prior to termination shall survive termination.
18. Governing Law
These Terms are governed by the laws of India.
Any disputes shall be subject to the jurisdiction of courts located in:
[Ranchi, Jharkhand, India]
19. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Continued use of the website after updates constitutes acceptance of revised Terms.
20. Contact Information
For any questions regarding these Terms:
Crialic – Make a Difference
Email: info@crialic.com
Phone: +91-91367 79744
Address: Plot 4B,Annai Abode Apartments, 1 st Cross Street Chitti Babu Nagar, Pallikaranai, Chennai-600100